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What do I need to do to use a Galaxy A53 5G in Italy?
BEVDEI78
Member

Is this a configuration change or do I need a SIM card?

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Re: What do I need to do to use a Galaxy A53 5G in Italy?
vzw_customer_support
Customer Support

Hello there BEVDEI78 and thank you for reaching out to us regarding this matter. When it comes to our devices, all phones are locked to our network for 60 days after purchase. Once those 60 days have passed, the device is unlocked provided it does not appear on any negative list. You can then use the phone with any carrier provided you have their SIM card. You can check out the device lock policy by visiting the link here https://www.verizon.com/support/device-locking-faqs/

-Candice

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Re: What do I need to do to use a Galaxy A53 5G in Italy?
SaltyS21U_User
  • #Candice at vzw_customer_support
    AS i read your answer I question why you are not asking about the possibility of adding the international coverage thru Verizon and  asking what plan they are on as well as the possibility of having TravelPass days accumulated instead of going straight to device possiblely locked onto Verizon for first 60 days or longer thru contract.
    My question is, why not try and sell the services from VERIZON whom you collect your paycheck from instead of losing a customer? Just my thoughts and describes some of the issues and/or concerns I have with Verizon and their Customer Service Represenatives, I feel they really do not care and are just answering anyway they can, with the least amount of effort to collect their paycheck. Did I hit it dead on the nose Candice? Just asking....

    @  @vzw_customer_support wrote:

    Hello there BEVDEI78 and thank you for reaching out to us regarding this matter. When it comes to our devices, all phones are locked to our network for 60 days after purchase. Once those 60 days have passed, the device is unlocked provided it does not appear on any negative list. You can then use the phone with any carrier provided you have their SIM card. You can check out the device lock policy by visiting the link here https://www.verizon.com/support/device-locking-faqs/

    -Candice


 

Salty... Oh, yes I am!!
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Re: What do I need to do to use a Galaxy A53 5G in Italy?
vzw_customer_support
Customer Support

 

SaltyS21U_User,

 

I apologize if you feel as if your question was not answered directly. I want to make sure that you have the details for your trip to Italy. We have International Travel Plans as well as the TravelPass feature. Please allow me to provide you links with to the options. 

 

https://www.verizon.com/plans/international/international-travel/

 

https://www.verizon.com/plans/international/international-travel/travel-pass/

 

Please let us know which one you feel may fit your needs better. 

 

-Roni

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