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Where does the pdf file go after I open it?
PATTIDRIS
Member

I opened a pdf from an email on my phone. It says it's in my Download file, but I can't find a download file.  It's not in my Gallery Downloads.  I don't know where that is.

Help, please.

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Re: Where does the pdf file go after I open it?
PATTIDRIS
Member

Thank you.  I found it under My Files...now under any app with Download in the name....

And to the person who said it won't download pdfs, you are incorrect.  It did download it.  I just couldn't find where it was saved to.

Appreciate the assistance.

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Re: Where does the pdf file go after I open it?
boringusername
Sr. Member

Its in your download folder but it would help to know which model phone you have.

Re: Where does the pdf file go after I open it?
Ann154
MVP MVP
MVP

If you open your list of all the installed applications, there is an icon called Downloads where you can access them.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

Re: Where does the pdf file go after I open it?
PATTIDRIS
Member

I have a Samsung S7.  It is not in my download folder although it said it downloaded to it. 

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Re: Where does the pdf file go after I open it?
PATTIDRIS
Member

There is no Download folder in my applications list.  There is a download folder in my gallery but it does not appear in their either.  I have a Samsung S7 if that helps.

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Re: Where does the pdf file go after I open it?
boringusername
Sr. Member

There should be some app installed that says file manager or such

Re: Where does the pdf file go after I open it?
Ann154
MVP MVP
MVP

I believe it is called My Files on Samsung phones.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

Re: Where does the pdf file go after I open it?
lukevinyl
Sr. Member

Gallery is not going to open that type of a file format as it is only for pictures.

As was mentioned, you need to use a file manager app (which "My Files" is the stock version as Ann154​ stated).

Otherwise, you can download any file explorer type app from the Play Store and navigate to the correct "download" folder which could be in various areas depending on the phone, or where the folder was set to save to...... If you don't see it you can usually search for "downloads" within the file explorer app (though I don't know if it will give you this capability in the stock one).

Re: Where does the pdf file go after I open it?
Ann154
MVP MVP
MVP

I just checked the co-workers S8 and as soon as you open the My Files application (which might be buried in a Tools folder, at least it was on theirs) there was a shortcut called Downloads on the main screen.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

Re: Where does the pdf file go after I open it?
PATTIDRIS
Member

Thank you.  I found it under My Files...now under any app with Download in the name....

And to the person who said it won't download pdfs, you are incorrect.  It did download it.  I just couldn't find where it was saved to.

Appreciate the assistance.

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