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Have a phone you love? Get up to $500 when you bring your phone.
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***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Where is my promotion?

In December, I was told if I upgraded my old Samsung Galaxy to the S10, I would get $300 off. I was told this takes 2 billing cycles. It's been 2 billing cycles and still have not received the promotion. I need to know where this is. I would have otherwise not upgraded!