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Why am I getting a gray triangle in my SMS?
MCB791
Member

I just started having this same problem in the last couple of months. It's a gray triangle with an exclamation point that shows up by 2 of my contacts in the Conversations list in Messages+. Both contacts have iPhones and mine is a Galaxy S6. Clicking on the triangle just takes me to that thread. No idea when it first showed up or if it pertains to incoming or outgoing messages. Do you have any info on this since the first question was posted in 2017?

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Re: Why am I getting a gray triangle in my SMS?
vzw_customer_support
Customer Support

MCB791, 

 

I would find that symbol annoying at best myself. Let's get a few details. That symbol usually means there is a message that was not sent. Usually, this message would be towards the top or even out of order. Have you scrolled through the thread to see if there were any messages that failed since you notice this symbol?

 

Jenelle_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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