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Why are people having trouble hearing me?
mjmaxwell
Member

I am on a Samsung S21. People I call on other cell phones either say they can’t hear me at all, or that I am breaking up. The Google Assistant, on the other hand,  can hear me fine, and acts/responds to requests/replies appropriately, so it’s not “a dirty microphone hole. The phone will also listen to me dictate a message or e-mail, and translate fine, so the microphone works fine there. It just doesn’t work to actually make outgoing phone calls to other cell phones. It works fine when I call my own home’s land line, and leave a message..

 

Please help!!!!

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Re: Why are people having trouble hearing me?
vzw_customer_support
Customer Support

Hello. Thank you for bringing this to our attention today. We certainly do not want this to be your experience when placing a phone call. We will be sending you a Private Note shortly to investigate this further with you. *Bryan

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