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For one contact there is a speaker icon with an x by it, and I don't get notifications of incoming text from this contact (only this one contact.) Can't find how to fix the issue
Solved! Go to Correct Answer
Sounds like you're using Verizon Messages and have muted the conversation with that contact. Open the text conversation, tap the three dots in the upper right-hand corner, then tap Unmute Conversation.
Which phone model do you have?
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
This is for the Samsung Galaxy s7
Thank you
sounds like you have blocked them??
Look under the blocking options in the Contact application.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
The contact is not blocked. Her messages come through - I can read them. I'm just not notified - like I was previously - for this one contact only, by the notification sound.
The notification on silent? Is the contact set to go straight to voicemail?
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
Notification is not on silent - all other contacts' texts have sound; just not from this one person, who has a speaker icon and an "x" next to her name. Contact is not blocked - I can read the texts when they are sent, just don't know when I receive a text from this one person as no sound signifies an incoming text.
Sounds like you're using Verizon Messages and have muted the conversation with that contact. Open the text conversation, tap the three dots in the upper right-hand corner, then tap Unmute Conversation.
That was so easy! Thank you so much!