Nougat updates on as the update loaded, my phone freezes up now every time the screen times out and after/during every phone call. I have to do soft reset every time i want to use my s6 edge. I have tried factory reset and it locks up even before any ap
BROKENWING1107, I'm so sorry to hear that you are experiencing these issues after updating your S6. You definitely shouldn't have to restart your phone each time you want to use it. Let's figure out what's causing this. Please follow the steps at the link below to run a device health check. This can help to uncover possible issues that may be causing the phone to reset and freeze up. Let us know the results, and we can work together to improve your device performance: http://spr.ly/658585xFS
MichelleH_VZW
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