Why does my device keep restarting automatically?

[berkoz912]

Has anyone had this issue?

Got the phone yesterday, hasn't started happening until today. I woke it up from sleep, it restarted. I opened an app, it restarted. I turned on Bluetooth, it restarted.

Doesn't happen every time, just every few hours, I guess

[caryS4]

I saw this recently:

http://recomhub.com/blog/galaxy-s7-keeps-restarting-itself-get-help-fixing-all-problems/

See if any of those might help. Good luck!

[berkoz912]

Thanks, I think the culprit is the iHeart Radio app

[caryS4]

Cool - let me know if removing the app helped. I'm sure the rest of this forum would like to know about the problem too!

[berkoz912]

Thanks!

It most definitely is the iHeart Radio app. After my last post, I didn't touched the app all day yesterday. No restarting issues. This morning, I turned on the app and left it plugged in to the charger while I cooked; the phone restarted.

I'm sure, in due time, the app development team will release an update

[jrh0828]

I have no rebooting problems caused by iHeart Radio. I run it every morning listening to Don Imus on 77WABC. The phone is running normally.  I previously had an S4 that restarted several times an hour.  There was no fix for it.