No one ever likes seeing advertisements on their lock screen including me Oharmis1. I am sure we will figure out what is going on with your phone going on mute as well. We will work on one issue at a time. What app are you using when the phone goes into (phone, music video, etc.)mute? Has the device experienced any physical or moisture damage? Please perform a health http://spr.ly/6589D1aZd check and let me know the results.
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