Why does the new security app keep disconrcting from my network?
glass9350
Newbie

Why does the new security app keep disconnecting from my network?

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Re: Why does the new security app keep disconrcting from my network?
kathy65793
Master - Level 1

If you go back into the play store and go to my apps you should be able to uninstall then reinstall the app.When ever I have a problem with an app that is what I try first. Did you restart your phone after that app updated? That will also help

Re: Why does the new security app keep disconrcting from my network?
michelles_vzw
Verizon Employee

Glass9350, I would also be concerned if my security app would continue to disrupt my network. Do you have the Verizon security app or a third party app installed on your phone? When did issues start?


Thank You,

MichelleL_VZW

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If my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: Why does the new security app keep disconrcting from my network?
jrh4054
Specialist - Level 3

How do you know it's the security app that's causing the disconnect?

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