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Why does the new security app keep disconrcting from my network?
glass9350
Member

Why does the new security app keep disconnecting from my network?

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Re: Why does the new security app keep disconrcting from my network?
kathy65793
Sr. Member

If you go back into the play store and go to my apps you should be able to uninstall then reinstall the app.When ever I have a problem with an app that is what I try first. Did you restart your phone after that app updated? That will also help

Re: Why does the new security app keep disconrcting from my network?
michelles_vzw
Verizon Employee

Glass9350, I would also be concerned if my security app would continue to disrupt my network. Do you have the Verizon security app or a third party app installed on your phone? When did issues start?


Thank You,

MichelleL_VZW

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If my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: Why does the new security app keep disconrcting from my network?
jrh4054
Sr. Member

How do you know it's the security app that's causing the disconnect?

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