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Why does the new update ruin a good phone?

as soon as I made my finally payment for the s7 an update occurred and the phone battery would drain within the hour . after long conversation and visits to Verizon locations and my refusal to waste money on a new phone when my phone was fine. It was acknowledged that the error was with Samsung. now all of a sudden the phone is requesting my pin instead of my fingerprint that I have been using and has erased all my date . High way robbery

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Re: Why does the new update ruin a good phone?

when you selected fingerprint login you were asked if you wanted a back-up pin!!