I noticed about three days ago some of my messages have randomly disappeared. I think it might be by contact.
CHEGRA44,
Keeping your messages is important. Help is here. Which messaging app are you using? What patterns have you noticed?
KatiM_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
Thanks for reaching out. The app is called messages version 5.0.00.136.
The only pattern is that with certain contacts all their messages were
completely removed. So either I lost all the messages from certain contacts
while other contacts were not disturbed.
On Mon, Apr 30, 2018 at 9:52 AM, vzw_customer_support <
CHEGRA44, this is definitely not the Messaging experience we want you to have.
Have you noticed a pattern with the contacts whose messages were removed? Do you happen to know if the contacts are Android or Apple users? And did you make any changes to your device in between noticing the messages disappearing?
Colin H_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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