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Why is my Samsung S7 falling apart ???
possumjohn
Member

ALCON,

 

My wife's Samsung S7 is literally coming apart at the seams.  The glue that holds the halves together is failing & the halves are separating.  Is there something that can be done to correct this device quality problem?  If a repair cannot be made, can she get a replacement device?WIN_20190308_20_21_27_Pro.jpgWIN_20190308_20_21_47_Pro.jpg

We will be most happy to provide specifics about the device in private conversations/messages.

Thank you for your help with this issue.

PJ

 

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Re: Why is my Samsung S7 falling apart ???
vzw_customer_support
Customer Support

Oh no! When was the device purchased? 

 

DillonY_VZW

Please follow us on Twitter @vzwsupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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