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Why is my phone asking for a download of received text messages?
JEMD
Member

Same problem here. Mobile data is on, media auto-download is on for all scenarios, data saving is off. Checked all settings and restarted phone. Any other suggestions?

Samsung 8 Plus

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Re: Why is my phone asking for a download of received text messages?
vzw_customer_support
Customer Support

JEMD, Receiving alerts on your phone regarding your text messages is concerning; we're here to help. When did the problem start? Are you able to send and receive text messages?

 

TrinetteW_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Why is my phone asking for a download of received text messages?
bearone21
Leader

you might have to select "download pic/s in message/settings.

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