Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
Why is my service bad? I constantly have only 1 bar and can't even text from home
TERBRI49
Member

For the past 9 months, suddenly my service stinks.  I only have 1 bar sitting at home and texts won't even send.  This has been going on a long time.  Now today it's really bad.  What the heck???

Labels (1)
0 Likes
Re: Why is my service bad? I constantly have only 1 bar and can't even text from home
stef7
Sr. Member

What phone, what plan, what zip code?

Re: Why is my service bad? I constantly have only 1 bar and can't even text from home
TERBRI49
Member

Samsung Galaxy 7.  My zip code at home is 65706 and at work where I have problems as well is 65806

0 Likes
Re: Why is my service bad? I constantly have only 1 bar and can't even text from home
TERBRI49
Member

I have unlimited plan

0 Likes
Re: Why is my service bad? I constantly have only 1 bar and can't even text from home
vzw_customer_support
Customer Support

We understand you depend on your cellphone to provide you with the service you are familiar with having, TERBRI49. Are calls and other data functions also affected? There are some troubleshooting steps for us to complete since this is happening in more than one location. How is is once you power the phone off/on?

 

 

https://www.verizonwireless.com/support/troubleshooting-tool/

 

 

 

 

 

TamaraH_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes
Re: Why is my service bad? I constantly have only 1 bar and can't even text from home
TERBRI49
Member

Still slower than molasses.  Apps are slow, a few dropped calls mostly upsets me because I text and when I'm sitting at home (65706) and I can't get a text to go out, it's very frustrating.

0 Likes
Re: Why is my service bad?  I constantly have only 1 bar and can't even text from home
Ann154
MVP MVP
MVP

There are at least four different types unlimited plans. Provide the exact name shown on your bill.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

Re: Why is my service bad? I constantly have only 1 bar and can't even text from home
TERBRI49
Member

The New Verizon Plan Unlimited

0 Likes
Re: Why is my service bad? I constantly have only 1 bar and can't even text from home
jrh4054
Sr. Member

Have you tried using Wi-Fi calling?  With it, your signal level makes no difference.

0 Likes
Re: Why is my service bad? I constantly have only 1 bar and can't even text from home
TERBRI49
Member

What is wifi calling?

0 Likes