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Why is the MMS getting overloaded on my Galaxy S8+?
goldw130
Enthusiast - Level 2
‎09-12-2018 07:05 PM

Any luck with this?? I'm reading this thread and getting so annoyed because the Verizon people keep just giving the same canned response. It had to be a Verizon/Android issue. Other people I know with Androids who don't have Verizon don't have this problem. I'm so close to giving up Verizon and switching to another carrier.

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Re: Why is the MMS getting overloaded on my Galaxy S8+?
vzw_customer_support
Customer Service Rep
‎09-14-2018 07:18 PM

goldw130, 

It would make us so sad to see you leave! We're here to help with all of your wireless needs. Are you also having issues with your MMS? Which app are you using? Is this happening everywhere? 

 

Joseph_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Why is the MMS getting overloaded on my Galaxy S8+?
TranceGoD
Enthusiast - Level 2
‎10-04-2018 03:15 PM

Note 8 here been fighting this issue for months now.  I'm giving it another week or so and I'm switching providers.  Been a loyal customer for 10 years now but looks like this issue is never going to be addressed or fixed.

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Re: Why is the MMS getting overloaded on my Galaxy S8+?
goldw130
Enthusiast - Level 2
‎10-04-2018 06:03 PM

Ugh it's so frustrating, and every time I try to reach out I just get the same canned response. They obviously just don't care.

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Re: Why is the MMS getting overloaded on my Galaxy S8+?
jrh4054
Specialist - Level 3
‎10-05-2018 04:55 AM

Is seems these VZW people are trained to act very sympathetic and to do anything they can to keep customers.  Unfortunately they usually do nothing but ask questions that had they read complete threads they would know the answers to.

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Re: Why is the MMS getting overloaded on my Galaxy S8+?
bearone21
Legend
‎10-05-2018 10:58 AM

so what's the issue, sending too many messages at the same time??

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Re: Why is the MMS getting overloaded on my Galaxy S8+?
goldw130
Enthusiast - Level 2
‎10-05-2018 11:03 AM

apparently something to do with Verizon needing to update its firmware.

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Re: Why is the MMS getting overloaded on my Galaxy S8+?
bearone21
Legend
‎10-05-2018 11:05 AM

when sending a single message or multiple messages??

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Re: Why is the MMS getting overloaded on my Galaxy S8+?
goldw130
Enthusiast - Level 2
‎10-05-2018 11:07 AM

just MMS, doesn't happen with individual texts/SMS

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Re: Why is the MMS getting overloaded on my Galaxy S8+?
vzw_customer_support
Customer Service Rep
‎10-06-2018 03:30 PM

TranceGoD, we know how important our phones are for our daily use, and not having a fully working phone is never fun. We value your loyalty of 10 years, and we want to provide you with the service that you deserve. Could you please elaborate more on what is happening with your Note 8? When did these issues start?

Monica_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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