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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Why my camera stopped working after upgrade?
Sharonlashay
Member

Why my camera stopped working after upgrade?

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Re: Why my camera stopped working after upgrade?
vzw_customer_support
Customer Support

Sharonlashay, making sure your camera is working properly on your device is a priority. Allow us the opportunity to further investigate the details of your concern. Just to clarify, your device camera stopped working after the recent software update? Or did you just upgrade to a new device and the camera never worked?  Can you please share more details on how the camera is not working (camera app will not open, blank screen)? Also, is there any physical or liquid damage to your device https://vz.to/2GL20FV?

 

Sylvia_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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