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Why my camera stopped working after upgrade?
Sharonlashay
Member

Why my camera stopped working after upgrade?

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Re: Why my camera stopped working after upgrade?
vzw_customer_support
Customer Support

Sharonlashay, making sure your camera is working properly on your device is a priority. Allow us the opportunity to further investigate the details of your concern. Just to clarify, your device camera stopped working after the recent software update? Or did you just upgrade to a new device and the camera never worked?  Can you please share more details on how the camera is not working (camera app will not open, blank screen)? Also, is there any physical or liquid damage to your device https://vz.to/2GL20FV?

 

Sylvia_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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