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Why wont my s8+ save the screen timeout time?
DDC3700
Member

I cant change my screen timeout setting, I select 1, 2 or 5 minutes and it will not work, I already spent 30 min with tech coach and they were not able to help me all they suggested was that I would have to do a factory reset, which I did and still not changing the timeout time

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Re: why wont my s8+ save the screen timeout time, i changed it to 2 minutes and it still turns off after 10seconds
vzw_customer_support
Customer Support

We certainly want to see you be able to enjoy the right features on the phone! What are the current settings for the Smart Stay in Settings>Display and in "Always On Display" via Settings>Lock Screen and security?

Re: Why wont my s8+ save the screen timeout time?
bearone21
Leader

so what's it doing?? stay on without shutting off or shutting off immediately??

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