Was Oreo on the phone when you got it? If it wasn't and you updated from Nougat to Oreo did you clear the cache partition in recovery mode? This was what Samsung and Verizon asked me first when I called and complain about all the problems my phone was having after a major update. This is supposed to help with most problem battery -settings and other issues. The problem you are having with the message+ app maybe a separate issue however because a lot of people are having problems with this app no matter what operating system you have
Turn the phone off then press and hold volume up-power-home
Then when the phone goes into recovery mode use the volume down button to highlight
clear cache partition then press power then use volume down to say yes press power
again. Then just reboot the phone. This not change any of the settings on the just clears out
a bunch of the old files that maybe conflicting with the new files.
This is for you jrh4054
There is always the chance the major system updates will wreak havoc with phones. It is often caused by the incompatibility of some of the installed apps on the phone. Unfortunately, often the problems are so severe as to necessitate an FDR.
Updates should always improve the phone instead of hindering it, Firefighter1272. What issues are you experiencing with the phone? Did you update the application after the software update? Please share more details so we can better assist.
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Using the LED light was huge. Is there a way to get this back after the upgrade? I've been trying to figure it out all day. It shows the old led light color I had selected and used before under the message settings but it is not working when I receive a message.
Making sure your LED notification indicator is working is a must, MONMIL84. Let’s work on getting this fixed. We’ll need to start by gathering some additional details. Does this happen with other applications as well (not just Messages+)? Do you receive LED notifications when the screen is turned off? What do you see when you follow this path? Settings > Display > LED Indicator. What about Settings > Sounds and Vibration > Do not disturb > Hide visual notifications?
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If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
Same problem. Updated to Oreo now I hate this phone. Cannot customize the LED for messages with Message+. Cannot connect to my bluetooth in the car. Very weak connection to wifi, was left stranded when my phone wouldn't connect to Lyft at all in a high volume area. Oreo changed everything on my phone and I've spent hours trying to get it back. On the phone with Customer Serv. now and they're saying its a data outage for the last 3 days???