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  • Re: Why would you release Oreo with so many BUGS??...
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Why would you release Oreo with so many BUGS???
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Firefighter1272
Firefighter1272
Member
‎03-21-2018 07:56 AM

Why would you release Oreo with so many BUGS??? LED color change is no longer an option in Message+ among many other issues.

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Re: Why would you release Oreo with so many BUGS???
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bearone21
bearone21
Leader
‎03-21-2018 03:01 PM

what other issues??

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jrh4054
jrh4054
Sr. Member
‎03-22-2018 04:52 AM

Welcome to the world of major system updates and what they cause with virtually every one.

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kathy65793
kathy65793
Sr. Member
‎03-22-2018 05:33 AM

Was Oreo on the phone when you got it? If it wasn't and you updated from Nougat to Oreo did you clear the cache partition in recovery mode? This was what Samsung and Verizon asked me first when I called and complain about all the problems my phone was having after a major update. This is supposed to help with most problem battery -settings and other issues. The problem you are having with the message+ app maybe a separate issue however because a lot of people are having problems with this app no matter what operating system you have

Turn the phone off then press and hold volume up-power-home

Then when the phone goes into recovery mode use the volume down button to highlight

clear cache partition then press power then use volume down to say yes press power

again. Then just reboot the phone. This not change any of the settings on the just clears out

a bunch of the old files that maybe conflicting with the new files.

This is for you jrh4054

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Re: Why would you release Oreo with so many BUGS???
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KellyArens
KellyArens
Novice
‎03-22-2018 08:52 AM

Its the same with every release.  Everyone complains they want it faster then complain about the bugs....

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jrh4054
jrh4054
Sr. Member
‎03-22-2018 09:37 AM

There is always the chance the major system updates will wreak havoc with phones.  It is often caused by the incompatibility of some of the installed apps on the phone.  Unfortunately, often the problems are so severe as to necessitate an FDR. 

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vzw_customer_support
vzw_customer_support
Customer Support
‎03-23-2018 08:05 AM

Updates should always improve the phone instead of hindering it, Firefighter1272. What issues are you experiencing with the phone? Did you update the application after the software update? Please share more details so we can better assist.

ZangY_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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MONMIL84
MONMIL84
Member
‎03-23-2018 11:09 AM

Using the LED light was huge. Is there a way to get this back after the upgrade? I've been trying to figure it out all day. It shows the old led light color I had selected and used before under the message settings  but it is not working when I receive a message.

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vzw_customer_support
vzw_customer_support
Customer Support
‎03-25-2018 11:21 AM

Making sure your LED notification indicator is working is a must, MONMIL84. Let’s work on getting this fixed. We’ll need to start by gathering some additional details. Does this happen with other applications as well (not just Messages+)? Do you receive LED notifications when the screen is turned off? What do you see when you follow this path? Settings > Display > LED Indicator. What about Settings > Sounds and Vibration > Do not disturb > Hide visual notifications?

JosephE_VZW

Follow us on TWITTER @VZWSupport

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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KBVERBATIM
KBVERBATIM
Member
‎03-26-2018 10:13 AM

Same problem.  Updated to Oreo now I hate this phone.  Cannot customize the LED for messages with Message+.  Cannot connect to my bluetooth in the car.  Very weak connection to wifi, was left stranded when my phone wouldn't connect to Lyft at all in a high volume area.  Oreo changed everything on my phone and I've spent hours trying to get it back.  On the phone with Customer Serv. now and they're saying its a data outage for the last 3 days???

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