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Wi-Fi calling doesn't work, or requests Airplane mode to be turned off
snowypeakoutdoors

This is happening to me right now.  I have tried all steps.  The phone worked fine for years up until today, and I used it just yesterday on wifi/airplane mode.

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Re: Wi-Fi calling doesn't work, or requests Airplane mode to be turned off
X-Phile
Member

This is happening now to both my Samsung Galaxy Z Fold 3 and my wife's iPhone 12 Pro Max.

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Re: Wi-Fi calling doesn't work, or requests Airplane mode to be turned off
ERMONTEVERDE
Member

WIFI calling not working on both our cellphones nd seems to be needing an updated emergency location. When I've tried to update, I get a screen that service is currently unavailable. I've already spent a lot of time trying to sort things out with VZ rep, but she had no idea what was wrong; appears that it might be system-wide.

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Re: Wi-Fi calling doesn't work, or requests Airplane mode to be turned off
vzw_customer_support
Customer Support

We know it's important to have the best service available to you. We are here to help. Please send us a Private Message. *Rebecca

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Re: Wi-Fi calling doesn't work, or requests Airplane mode to be turned off
vzw_customer_support
Customer Support

X-Phile, 

 

We are so sorry for the trouble you are experiencing. We want to make sure this service is working for you. Are you still having the issue with Wi-Fi calling? Can you turn the service off and on?

 

-Jenelle

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Re: Wi-Fi calling doesn't work, or requests Airplane mode to be turned off
vzw_customer_support
Customer Support

We appreciate your patience throughout this, ERMONTEVERDE. There was an outage with Wi-Fi calling, and this has been resolved. We recommend turning your device off and then turning your device back on. Please let us know if the problem continues. -Gerson

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Re: Wi-Fi calling doesn't work, or requests Airplane mode to be turned off
asancaktutan
Member

Hi,

 

my new z fold 3 cannot make wifi calling with verizon sim card. İ tried it with other operators sim cards and its working but not working with verizon.. what should i do?

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Re: Wi-Fi calling doesn't work, or requests Airplane mode to be turned off
vzw_customer_support
Customer Support

It is important that you are able to get the performance from your device that you need. Is the Z Fold from Verizon Wireless, or a factory unlocked device? *Peter

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