Wi-Fi calling doesn't work, or requests Airplane mode to be turned off

[snowypeakoutdoors]

This is happening to me right now.  I have tried all steps.  The phone worked fine for years up until today, and I used it just yesterday on wifi/airplane mode.

[X-Phile]

This is happening now to both my Samsung Galaxy Z Fold 3 and my wife's iPhone 12 Pro Max.

[ERMONTEVERDE]

WIFI calling not working on both our cellphones nd seems to be needing an updated emergency location. When I've tried to update, I get a screen that service is currently unavailable. I've already spent a lot of time trying to sort things out with VZ rep, but she had no idea what was wrong; appears that it might be system-wide.

[vzw_customer_support]

We know it's important to have the best service available to you. We are here to help. Please send us a Private Message. *Rebecca

[vzw_customer_support]

X-Phile, 

We are so sorry for the trouble you are experiencing. We want to make sure this service is working for you. Are you still having the issue with Wi-Fi calling? Can you turn the service off and on?

-Jenelle

[vzw_customer_support]

We appreciate your patience throughout this, ERMONTEVERDE. There was an outage with Wi-Fi calling, and this has been resolved. We recommend turning your device off and then turning your device back on. Please let us know if the problem continues. -Gerson