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Will I lose my trade-in promotion?
Djdavy209
Member

Hello I had purchased 2 S22 ultra 1 from Verizon and 1 from Samsung due to Verizon not having the 1TB storage option. I opt in for the trade in program to get $1000 credit for my S20+. Will my promo be voided if I use my SIM card into the Samsung 1TB device instead of Verizon's device?

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Re: Will I lose my trade-in promotion?
vzw_customer_support
Customer Support

Congratulations on your new device, Djdavy209. We want to ensure you are able to get the best possible promotion available. The sim card does not matter as long as the sim card is Verizon sim card to power you to the network. I want to ensure we are on the same page. Is the device you will be using, purchased from Verizon or Samsung? Where you purchased the device will matter for the promotional offer. -Danielle

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Re: Will I lose my trade-in promotion?
Djdavy209
Member

The device that I will be using as my primary will be from Samsung but I had also ordered the one from Verizon which I will not be using as a primary. 

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Re: Will I lose my trade-in promotion?
vzw_customer_support
Customer Support

Hello, Djdavy209. In this case, the Verizon Trade In promotion would apply to the device payment agreement for the phone you purchased from us. To confirm, is the Samsung that purchased from us have a device payment agreement set up on one of your other lines, or did you purchase the phone full retail? 

*Cassie

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