Hello. I've been taught to never click on a suspicious link. Your link could be spoofing.
I also have no idea or way to see if your profile is real or you are just someone pretending to have that user name.
I completely understand where you're coming from, as a consumer myself. I can assure you that we are here in the community forums, and are eager to help you find a resolution. You can contact us on our Facebook page, on Twitter @Verizonsupport, you can call us at 800-922-0204 or *611 from your Verizon phone, or you can chat in My Verizon. You can also respond to the Private Note I will send you, once this message is sent. Thank you!
-Jordan
Start a new topic or ask questions in the open forum.
