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activating new s8
lidnr2
Member

Hi,  I'm activating a new s8 from my razr m, but the activation process is changing my phone number. why? I want to keep my number.

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Re: activating new s8
vzw_customer_support
Customer Support

lidnr2,

We want to make sure you get you new phone working correctly. Let's get you working. Did you purchase this phone as an upgrade? Are you using the same SIM card?

JenelleR_VZW

Follow us on TWITTER @VZWSupport

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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