Re: bluetooth - wireless issues with samsung S4 due to Android 4.2.2 ?
vzw_customer_support
Customer Service Rep

Emily_M, let's put on our glasses and find this culprit! There's no way to confirm which application is causing the issue. As a result, you will need to uninstall applications one at a time until the issue is removed. Tap Settings>Tap More>Application Manager>tap the Application>tap Uninstall. Keep us posted.

LasinaH_VZW
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Re: bluetooth - wireless issues with samsung S4 due to Android 4.2.2 ?
Emily_M
Enthusiast - Level 2

Just spent last hour in the car trying different things. Now it doesn't even work in safe mode. Every time I shut the car off the boxes under profile for call audio and media audio un-check which is why I have to re-connect every time. I've uninstalled every third part app, done a soft reset and keeps doing the same thing. VERY frustrating!!

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Re: bluetooth - wireless issues with samsung S4 due to Android 4.2.2 ?
Emily_M
Enthusiast - Level 2

I did some research and found a site that said to pair the devices using the vehicles voice commands instead of manually. This seems to have worked! No clue why but I'm happy it did the trick.

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