Re: caller can not hear me answer the call
Lburch51
Newbie

My husband and I are having this same issue. I have the Samsung...when I call his Motorola, I can't hear him. When he calls me back, the audio connects without any problems. 

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Re: caller can not hear me answer the call
vzw_customer_support
Customer Service Rep

We appreciate the detail, and would be delighted to help resovle this. Please send us a private note and we can take a closer look at this, together. *Damien

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Re: caller can not hear me answer the call
CSerpent
Enthusiast - Level 1

I am having the same problem when calling from my Galaxy S10e phone.  It only happens with a few numbers.  Unfortunately one of the numbers is my father, whom I call frequently.  The problem has been happening for months now.

Why can't a Verizon Technician post a RESPONSE to this issue here on this conversation, other than asking customers to contact them directly?  What is the RESOLUTION to this issue?

: (

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