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can't access my voicemail
Shell49
Member

unable to verify subscription is stated when I try to get my voicemail...phone is Samsung galazy III.....

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Re: can't access my voicemail
deloused
Sr. Member

Is your phone connected to the Verizon data network ok?

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Re: can't access my voicemail
vzw_customer_support
Customer Support

Making sure you’re able to reach your voicemail is a must, Shell49. When did this issue first start happening? What zip code are you located in? What happens if you try to access the web with Wi-Fi disabled? What happens if you dial *86?

JosephE_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: can't access my voicemail
Ann154
MVP MVP
MVP

The Samsung Galaxy S3 might not be compatible with the visual voicemail application anymore. Verizon Wireless discontinued visual voicemail for certain older phones that used an older system to access the Visual Voicemail.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: can't access my voicemail
WILBRO67
Member

Yes

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