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cannot make or receive calls
CJ_
Member

i am in Central Calif, have a galaxy s22, about noon i realized that i am unable to make or receive calls.  i was not able to make or receive texts either, have just started to receive text messages. a friend in WA is having same issue. i cannot find any information related to outages.  is anyone aware of any?  

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Re: cannot make or receive calls
amcal
Member

I can't find any info either and there's no response from customer service but service is out in AZ as well. 

 

Re: cannot make or receive calls
vsilbaugh
Member

Same in Colorado. I cannot make nor receive calls and I can't get through on the web site because it says they are having tec. difficulties!

 

Re: cannot make or receive calls
janf53
Member

The same is happening with me.

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Re: cannot make or receive calls
CJ_
Member

my son uses an iphone and he is able to make calls.  he called my s22, it rings and drops as soon as i pick it up.  possibly an android/samsung issue ??? 

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Re: cannot make or receive calls
vzw_customer_support
Customer Support

Hello, CJ, we can understand y our frustration with no service, because as phone users ourselves, we feel cut off when we don't have service.  Please send us a Private Message, so we can look into this. 

*Lisa

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Re: cannot make or receive calls
vzw_customer_support
Customer Support

 

Amcal, I do apologize for your experience with any problems.  I want to make sure that we get this taken care of for you. Can you tell me what is the city and state where you are located?

 

-Roni

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Re: cannot make or receive calls
vzw_customer_support
Customer Support

vsilbaugh, we understand the importance of staying connected and are here to help in any way possible. Please respond to the Private Note, so we can get some more details and better assist. 

 

*Joshua

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Re: cannot make or receive calls
vzw_customer_support
Customer Support

I am here for support and happy to help, janf53. When did this issue begin? Could you please provide your current ZIP Code? 

*Cheyenne

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