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content transfer
dietz10001
Member

Hello, need some help....my galaxy s7 screen has gone black, can anyone help me back up or transfer all my data in this situation?

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Re: content transfer
vzw_customer_support
Customer Support

Hello dietz10001. Let's look at your options to back up your content on this device. Does the device appear to power on? If so, you can connect the device to a PC using the USB cable to see if the content can be backed up. You can find more details using this link: http://spr.ly/6605GILSd

 

GersonG_VZW

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