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deployed and suspended service last year in december yet still getting billed
4436932974
Member

I have suspended my service and notified Verizon about my deployment prior departing the USA. It has been a headache calling and trying to find out why I am getting billed and the payment for each month is more then what it was before. I do not use my phone so I do not know why Verizon is still billing me, it is extremely unfair. I would like to cancel my service due to this.

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Re: deployed and suspended service last year in december yet still getting billed
vzw_customer_support
Customer Support

4436932974, we would never want you to be charged for service while you are deployed. Let's get this addressed right away. I will be sending you a Private Note.  EricaG_VZW

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