Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
device protection
Mig327
Member

My screen cracked after just dropping it once. I have a case and screen  protector on it too. If I have device protection will they give me a brand new phone or some reconditioned one. Galaxy A20 

 

0 Likes
Re: device protection
vzw_customer_support
Customer Support

We're sorry to hear that your screen has cracked! If you do have insurance you can check to see if screen repair is available to you. Please see this link to review your insurance options: https://www.phoneclaim.com/verizon/ .

EllisandraC_VZW

0 Likes