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draining battery after a full charge samsung galaxy 9+
Kelbel11
Member

anyone having issues with there samsung galaxy 9+? It will not hold sa full charge for more than a few hours. I have closed my background apps, deleted some apps and put have it on optimization all the time. Verizon support told me to do a factory reset. I thought if anyone had other suggestion first 

thanks.

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Re: draining battery after a full charge samsung galaxy 9+
Nypiglet
Member

Yes! Ever since the latest update I can't hold a charge.  My husband has the same phone with  the same problem.  I went from charging it at night to charging it at least 3 times a day!

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Re: draining battery after a full charge samsung galaxy 9+
vzw_customer_support
Customer Support

The last thing that we want is for you to have issues with your device. Allow us the opportunity to help look into this for you. How much free memory space do you have on your phone? By any chance, have you already done the Factory Reset to sweet if the issue continues? DavidR_VZW

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Re: draining battery after a full charge samsung galaxy 9+
bearone21
Leader

check notifications, you may be getting more than you want.

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