email notification
petercas
Newbie

My email notification shows I have an unread email but everytime I check it goes away. 15 minutes later I am notified again only to go through the same process. Does anyone know why or what I can do to stop this if there really is no email coming through?

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Re: email notification
vzw_customer_support
Customer Service Rep

Hi petercas
That would be very upsetting. I use several different email accounts. If I continually got notifications that would drive me insane. Let's get this fixed. Which email account is giving you this issue? Please try deleting the account and readding.

Did this start after an application was downloaded? Please try powering the device in safe mode and retest. Here's how: http://support.verizonwireless.com/clc/devices/knowledge_base.html?id=59242

Please let me know if the issue persists. I will gladly further troubleshoot with you.

Thank you

JoeL_VZW

Please follow us on twitter @vzwsupport

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