email push not working over wifi with Comcast email

[jawill]

I've checked all the settings.  Comcast email will not push when using WIFI.  Works fine with 4g. Samsung Galaxy S5

Any suggestions?

[bearone21]

is wi-fi going to sleep when phone not being used?

[jawill]

I have it set to "Keep Wifi on during sleep as "always"

Thank you.

[vzw_customer_support · Accepted solution]

Let's get this issue resolved pronto jawill! I had a similar issue with my Comcast email account and I resolved it by installing the Xfinity connect app. Give it a try.

http://xfinity.comcast.net/learn/internet/mobile-android/

AntonioC_VZW
Follow us on Twitter at www.twitter.com/VZWSupport

[jawill]

I may do this, but was hoping for a solution with the stock email. Thank you for getting back with me.