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fingerprint galaxy 8+ not working
divorcdad
Member

The fingerprint sensor either suggests covering the entire sensor or it simply does not work anymore.

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Re: fingerprint galaxy 8+ not working
bearone21
Leader

is it in a case with a protective screen??

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Re: fingerprint galaxy 8+ not working
vzw_customer_support
Customer Support

divorcdad-

Being able to use your fingerprint sensor is always important. I'm sorry to learn that it is not working. When did this issue begin? Has there been a recent software update or a new app update before this issue began?

 

CarmenT_VZW
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If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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