Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
how do I get visual voice mail on unlocked Samsung S8
golfnutzaz
Member

Bought the Samsung S8 directly from Samsung and added it to my Verizon account.  Basic Voicemail doesn't give me any alert to messages left.  Premium Visual Voicemail is no better.  What's up?

Labels (1)
0 Likes
Re: how do I get visual voice mail on unlocked Samsung S8
Ann154
Community Leader
Community Leader

You need a block of visual voicemail on your line in order for the notifications to work with the basic non-visual voicemail.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

Re: how do I get visual voice mail on unlocked Samsung S8
vzw_customer_support
Customer Support

golfnutzaz, voicemail is an important feature to have working. I never want to miss a voicemail notification so I understand the importance to get this working for you. We are here to help find a resolution for you. Can you please explain in more detail what you mean about: Basic Voicemail doesn't give me any alert to message? What happens when you try to use your visual voicemail?

 

SantoC_VZW

Follow us on Twitter @VZWSupport
If my response answered your question please click the “Correct Answer” button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes