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how do i unlock my phone
judy36
Member

my phone is lock and I cant get pass the home screen I cant turn off so it can reboot. I need help please.

thankyou

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Re: how do i unlock my phone
vzw_customer_support
Customer Support

We are sorry to hear you are in having issues unlocking your device. We have no control over personal password and PIN's set up for your device. Let's see what we can do. What kind of phone do you have?

 

JavierMD_VZW

Follow us on Twitter @VZWSupport
If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: how do i unlock my phone
bearone21
Leader

master re-set

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