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how to fix stops when I text to a 6-digit short code

My phone is a Verizon Samsung Galaxy 6, running Android 7.0, kernel 3.10.61.  When I try to send text to a 6-digit short code, the process stops. I have cleared data on the phone apps, then restarted the phone, but no help.

What is the cure?

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Re: how to fix stops when I text to a 6-digit short code
Customer Support



We're sorry to hear about the trouble with your device. We know it's important that the phone is fully functional. What application are you using for your messaging? When did this problem begin happening? Was it working at one point?


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