i cant get the screen brightness to stay at full bringhtness

[biggroove]

how do I keep the brightness to stay at it's brightest setting. i t always goes back to the middle setting

[vzw_customer_support]

Hello biggroove.
I'm sorry your having issues with the s3. I would be happy to look into this with you. Did this start after an app was downloaded? Try unchecking automatic.

Here's how: http://support.verizonwireless.com/support/devices/knowledge_base.html/59120/

JoeL_VZW
Follow us on Twitter @VZWSupport

[biggroove]

Thanx auto unchecked. .. never checked it. . Still doesnt work. .

On Mar 28, 2014 6:00 PM, "Verizon Wireless Customer Support" <

[vzw_customer_support]

Thanks for the reply biggroove. We are committed to getting this issue resolved for you once and for all. Can I assume that there isn't any liquid or physical damage on the device? Also, what software and android version do you have on your Galaxy S III? As you share the details then we can customize a solution for you.

Thank you…

ArnettH_VZW
Follow us on Twitter @VZWSupport

[biggroove]

no spills no cracks....ti always goes back to the middle setting no matter

what I try.

Thanks!

On Tue, Apr 1, 2014 at 6:45 PM, Verizon Wireless Customer Support <

[vzw_customer_support]

Thanks for trying so hard to figure this out, biggroove. It sounds like you've done all you can. At this point, I recommend a factory reset. The instructions are here:
http://vz.to/1hDj6Eb

Please let us know how it goes!

DionM_VZW
Follow us on Twitter www.twitter.com/vzwsupport