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i changed my galaxy s5 password, and forgot it. how can i recover it?
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Sorry to hear about your password, Stephen_kraft. There is one way you can try to recover/change it. In order for this to work, you need to download an application called Android Device Manager. Do this from a computer to remote install it onto your phone from the Play Store. In order for this to work, you need to have Location Services on via your cell phone. Once installed on your phone, log in here via your computer. http://bit.ly/ZsMn0o Then look for the option regarding forgetting your password. You will be able to reset it, and then unlock it from your phone.
If Location Services is not on, unfortunately, a master/hard reset will be the only way to unlock it again.
NicandroN_VZW
Follow us on twitter @VZWSupport
Sorry to hear about your password, Stephen_kraft. There is one way you can try to recover/change it. In order for this to work, you need to download an application called Android Device Manager. Do this from a computer to remote install it onto your phone from the Play Store. In order for this to work, you need to have Location Services on via your cell phone. Once installed on your phone, log in here via your computer. http://bit.ly/ZsMn0o Then look for the option regarding forgetting your password. You will be able to reset it, and then unlock it from your phone.
If Location Services is not on, unfortunately, a master/hard reset will be the only way to unlock it again.
NicandroN_VZW
Follow us on twitter @VZWSupport
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