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incoming calls show unknown number on my samsung s5
okie23
Member

I've had this phone for about 6 months and since then it has never shown the number of the incoming call. I live in the caribbean but the phone is unlocked as i am able to use it for everything else

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Re: incoming calls show unknown number on my samsung s5
vzw_customer_support
Customer Support

We know the importance of knowing who is calling. The Caller ID feature is not part of the phone's capabilities but a feature of your line through your provider. For example if a customer ask to remove Caller ID, we would remove it from the line's options and nothing is done on the phone. It would be best to contact your provider in the Carribean to see if they have an issue with their Caller ID feature for your line.

 

StevenG_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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