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internet bookmarks
FredBee
Member

my bookmarks disappeared. How can I restore them?

 

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Re: internet bookmarks
NewOldcustomer

@FredBee wrote:

my bookmarks disappeared. How can I restore them?

 


 Internet bookmarks have absolutely nothing to do with your device or your cell phone carrier.    The bookmarks are saved under your particular account sign in for that browser.    So for example if your email address is John  and you change your email sign in to anew email as Jack, your bookmarks won’t show.  

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Re: internet bookmarks
bearone21
Leader

which browser?

fwiw: chrome used to mirror my pc & i've lost bookmarks also on the phone & haven't been able to get them back.

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Re: internet bookmarks
vzw_customer_support
Customer Support

Sorry to hear about the bookmarks disappearing, FredBee. I know how important it is to have those links when you need them. I'm happy to help. Which browser do you use on your phone? What's the make/model of your phone? How do you back up your phone (for example: to a cloud service like Verizon Cloud, etc.)? 

RyanM_VZW

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