Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
latest update is terrible!
amberdawn4
Member

Since the new update my apps keep shutting down, in the facebook app it keeps blinking that there are new posts when none are there, and my email app always shows I have 6 new messages no matter how many there are.  Is it possible to uninstall the update?

Labels (1)
0 Likes
Re: latest update is terrible!
vzw_customer_support
Customer Support

Oh my, updates are supposed to fix your phone not make it worse amberdawn4. I understand your frustration, and we will make sure we help get this resolved. Since you are having several issues we will work on one at a time.  Are you able to browse the internet? Perform a health https://www.verizonwireless.com/support/knowledge-base-206364/ check and post a picture of the results. Is anyone else having this issue with their S8?

 

AmberF_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes