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loss of gif's after update on S9
kte65
Member

just had an update on the S9 and lost access to gif's in my texting.  is there a fix???

 

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Re: loss of gif's after update on S9
vzw_customer_support
Customer Support

kte65,

 

Updating software on the phone should be an easy task with enhancements that will help improve the experience with your device. I am concerned to hear that was not the case with your S9 but we will work to get this resolved for you. Which texting app are you using? Is the option to add a gif not there or it is there and it's not working/giving an error?

 

CandiceH_VZW
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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