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Correct Answer!
messenger is automatically muting conversations??
MICHIC43
Member
‎07-16-2018 07:42 AM

is anyone having issues with messaging in that it automatically mutes a conversation?  I have a samsung edge 7 and noticed this after a system update.

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Correct Answer!
Re: is anyone having issues with messaging in that it automatically mutes a conversation?  I have a samsung edge 7 and noticed this after a system update.
MICHIC43
Member
‎07-16-2018 08:42 AM

the funny thing is my wife has the same phone and did the same update and she is not having any issues.

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Correct Answer!
Re: is anyone having issues with messaging in that it automatically mutes a conversation?  I have a samsung edge 7 and noticed this after a system update.
vzw_customer_support
Customer Support
‎07-18-2018 08:45 AM

We never want you to miss out on any messages, MICHIC43. Let's take a closer look into what's going on and get this updated. What message app is in use? Does this happen on every message thread? Is your app up to date?

 

Danielle_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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