mobile network not available

[ijroo]

I have recently begin receiving "Mobile Network Not Available" message on my phone and unable to use the phone or text.  This is happening in areas where I have always had access in the past. I replaces batty but it did not help. I have never had a problem with my phone, which I love and want to keep, in the past. Do I need to change service providers (go to AT&T?), is that the problem? I need to have at least phone access, it's the reason I have it!

Thanks,

Irene

[DigitalRules]

Does this happen everywhere or just in certain areas?

[vzw_customer_support]

ijroo,

We strive to provide your the best, most reliable service possible. How long has this been going on? What do you do to the phone to pick service back up?

DerekR_VZW
Follow us on Twitter @VZWSupport
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[chaser1023]

That is my exact same issue. What is going on?

[chaser1023]

There are no answers to the issue in that reply.

Please respond with a solution.

[LawrenceC]

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