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mute all sounds is on
HARLEYNURSE43
Newbie
‎08-27-2018 03:12 PM

Mute all sounds is on. How do I turn it off?

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Re: mute all sounds is on
Ann154
Community Leader
Community Leader
‎08-27-2018 07:53 PM

Do you have the Do Not Disturb setting on?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: mute all sounds is on
bearone21
Legend
‎08-28-2018 01:26 PM

tap the icon

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Re: mute all sounds is on
vzw_customer_support
Customer Service Rep
‎08-29-2018 03:24 PM

HARLEYNURSE43, enabling the wrong sound settings can happen at times and I'll be glad to help so you're able to turn it off. Last thing I want is for you to miss any important notifications or calls. 

 

Please reference the link below on how to access Settings, Accessibility, Hearing and Mute All Sounds. This will give you a switch to turn it off. Please keep me posted on any changes or if you need any additional guidance. I hope this informationhelps. http://spr.ly/6582Dxvci

 

 

AlanS_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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