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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
mute all sounds is on

Mute all sounds is on. How do I turn it off?

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Re: mute all sounds is on

Do you have the Do Not Disturb setting on?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

Re: mute all sounds is on

tap the icon

Re: mute all sounds is on
Customer Support

HARLEYNURSE43, enabling the wrong sound settings can happen at times and I'll be glad to help so you're able to turn it off. Last thing I want is for you to miss any important notifications or calls. 


Please reference the link below on how to access Settings, Accessibility, Hearing and Mute All Sounds. This will give you a switch to turn it off. Please keep me posted on any changes or if you need any additional guidance. I hope this informationhelps.



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